Please note that there may be duties and taxes to pay for the item based on its value. These are the responsibility of the customer. As soon as we send your item we'll provide you with tracking details. Please note that shipping includes tracking in most instances but does not include insurance for lose or damage. Once the item has been taken to Australia Post we are not responsible for any loss or damage of items. We are also not responsible for any postage delays Australia Post or International Post may encounter.